Refund Policy

Last updated 2026-09-18

This policy covers digital cosmetics purchased directly from HappyDale Holding LLC for Internal Conflict. It does not limit rights that cannot legally be waived where you live.

Requesting a refund

Email admin@happydale.net from the address on your Internal Conflict account. Include the callsign and approximate purchase date. Do not send card details.

What happens to the item

When a payment is refunded, reversed, or successfully charged back, the associated cosmetic entitlement is removed from the account. If a dispute is reversed and the payment is restored to us, the entitlement may be restored after that payment status is verified.

For a purchase made through another storefront, use that storefront's refund process. A cosmetic purchase does not purchase or pre-order the game. Contact us about missing, faulty or incorrectly described items; mandatory remedies still apply.

Processing

Approved refunds are returned through Stripe to the original payment method. Your bank or card provider controls how long the credit takes to appear.

Contact

HappyDale · admin@happydale.net